Frequently asked questions
Plan your day at the museum with ease by checking out our list of frequently asked questions (FAQ). Whether you’re curious about ticketing or amenities, we’ve got you covered. Explore our FAQ to ensure you make the most of your visit to our museum!
Where is the museum located?
The museum is located at 901 Prince of Wales Dr., Ottawa, Ontario, Canada on the grounds of the Central Experimental Farm.
How do I get to the museum by public transit?
To reach the Canada Agriculture and Food Museum by bus, use the OC Transpo Travel Planner. You can also call OC Transpo at 613-741-4390. Para Transpo serves the area and can be contacted at 613-560-5000.
How long does it take to visit the museum?
The average visit lasts about two hours, allowing visitors to explore our barns and exhibitions at a comfortable pace. A visit to our working farm in the heart of the city offers many memorable moments, so feel free to take your time and make the most of your fresh-air adventure.
Can I buy a ticket on site?
Yes, tickets are available on-site, but is it always encouraged to reserve your tickets ahead of time in order to guarantee your spot. Some exceptions may apply during special events.
What happens if I miss my timeslot?
Visitors are responsible for arriving on time for the visit time indicated on their ticket.
Can I leave the museum and re-enter?
Yes, visitors may leave the museum and re-enter with the presentation of a valid ticket from the same day.
Can I take photos?
Yes, visitors are welcome to take still photos or video images of the museum’s animals, buildings, exhibitions and grounds during opening hours. Images taken throughout the museum are reserved for personal use, and must be taken using hand-held devices. Share your museum experience with friends and family by capturing your favorite moments – and don’t forget to tag us on social media with the hashtag #AgFoodMuseum.
Please ensure that your photography activities respect the needs, privacy, and safety of visitors, staff, and volunteers. Your activities must not distract staff or volunteers from their primary duties. Please do not take images of other visitors or museum staff or volunteers. Photographing visiting schoolchildren and day camp participants is not permitted at any time.
Please remember that the museum is a working farm. Please be careful of other visitors and exercise care near animals and machinery. Please be mindful of safety and understand that seasonal weather conditions can impact your visit and photography.
Do you have a gift shop?
The museum does not have an onsite gift shop; however, there are many farm-related souvenirs to help you remember your visit at the Ingenium online boutique.
Can I eat at the museum?
While the museum does not have a dedicated café, during temperate weather, visitors are welcome to bring a snack or picnic and eat outdoors at one of the many picnic tables on the grounds. There is also an indoor lunchroom available in the Learning Centre where seating is available on a first-come, first-served basis. Vending machines are available in this space.
Please note that food and drink are not permitted in the barns or within the museum exhibitions.
Do you have wheelchairs available?
A wheelchair may be borrowed for use in the museum on a first-come, first-served basis. Learn more about accessibility at the museum.
How do I become a museum member?
Becoming a museum member is easy! You can sign up for a membership online or visit the museum’s front desk during regular operating hours. Membership benefits include exclusive access to special events, discounts at the museum boutique and unlimited access to all three Ingenium museums, including the Canada Aviation and Space Museum and the Canada Science and Technology Museum.
Can I get a refund or make changes to my reservation?
Ticket refunds and exchanges are not offered. We apologize for any inconvenience this may cause. For any inquiries regarding your purchased tickets, please contact us by phone at: 613-991-3044 or 1-866-442-4416, or by email: contact@IngeniumCanada.org.
I would like to visit the museum with a group. How can I purchase tickets?
We welcome groups of all sizes and encourage larger parties to make a reservation in advance to ensure a smooth and enjoyable visit. Groups of 15 or more people are eligible for special rates. For more information, please consult our group visits page.
Where are the gardens and/or the greenhouse?
These two elements are not part of the museum grounds but are located nearby. To learn more about the other attractions on the Central Experimental Farm, please consult this Government of Canada website.
Where is the Central Experimental Farm?
The Canada Agriculture and Food Museum is located on the grounds of the larger Central Experimental Farm in Ottawa which is operated by Agriculture and Agri-Food Canada. The Central Experimental Farm is 427 hectares (1,055 acres) of open space bordered by Merivale Rd, Prince of Wales Dr, Baseline Rd and Carling Ave. As an active research centre, the Central Experimental Farm consists of home field plots devoted to plant breeding and agronomy studies.
How are the animals cared for on the farm?
We are very proud of the exceptional care that we provide to our animals. Learn more about animal care and safety at the museum.
What items are not permitted inside the museum?
Not sure if you can bring something inside the museum? Check the list of items we commonly get asked about and contact us at if you have any questions.
Permitted items
- Strollers
- Purses, baby bags, and backpacks. Note: If wearing a backpack, please use care when moving through the building.
- Water bottles that are not glass (water filling stations are available on-site)
Prohibited items
- Any bag exceeding 35cm x 35cm x 15.25cm in size
- Hard-covered briefcases
- Flags, banners, or posters that might obstruct a visitor’s view
- Alcohol and glass bottles
- Drones or other similar objects
- Any object that makes noise (bells, horns)
- Any animal, except service animals
- Fireworks or other pyrotechnical apparatus
- Laser pointers
- Audio visual equipment; i.e., video cameras on tripods (exceptions need preapproval by prior to entry – please contact: contact@IngeniumCanada.org)
- Weapons of any type
- Any item prohibited under the Criminal Code of Canada
- Any item deemed by Ingenium security to be inappropriate
The museum reserves the right to amend the above restrictions without notice.
Do you have a visitor code of conduct?
Yes, we ask that all museum visitors follow our code of conduct. These guidelines outline respectful behaviour, so that all can enjoy their museum visit.